FAQs.
Browse our frequently asked questions to learn more about our property and leasing process. Please contact our leasing office for additional questions.
Is there an application and administration fee? If so, what are they?
Yes, $50 application per applicant. Admin fee is $450.
What lease terms do you offer (6, 9, 12 months)?
We offer lease terms from 3-15 months.
How much is the security deposit?
$350
Is there a deposit alternative option?
No.
Is renter’s insurance required?
Yes.
When is my rent due?
Rent is due on the 1st day of each month.
How do I pay my rent?
Rent can be paid through your Loft Living resident portal, available via the mobile app or website. Payments may be submitted using ACH or credit card.
Are any utilities included?
No.
Are there additional fees I should expect?
Yes. Water and Sewer, Internet fee, Trash, Amenity fee, pet rent.
How do residents submit maintenance requests?
Maintenance requests can be submitted on the Loft portal or app.
Is 24-hour emergency maintenance available? What qualifies as an emergency maintenance request?
Yes. We provide 24-hour emergency maintenance. Emergency maintenance typically includes:
• No heat or air conditioning during extreme temperatures
• Flooding, major leaks, or sewage backups
• Electrical issues posing a safety hazard (sparking, power outages in essential areas)
• Fire or the smell of gas
• Broken doors or locks that compromise security
• Non-functioning toilets when there is only one bathroom in the unit
For all other non-urgent concerns, standard maintenance requests can be submitted during regular business hours.
• No heat or air conditioning during extreme temperatures
• Flooding, major leaks, or sewage backups
• Electrical issues posing a safety hazard (sparking, power outages in essential areas)
• Fire or the smell of gas
• Broken doors or locks that compromise security
• Non-functioning toilets when there is only one bathroom in the unit
For all other non-urgent concerns, standard maintenance requests can be submitted during regular business hours.
Is there a technology package at this property? (If yes, what does it include?)
Yes, Internet Subway for internet.
Do the apartments have a washer/dryer? If not, is there a laundry service available on site? (Include cost if so)
Yes.
Is parking available and is it included?
Yes.
Is the community pet friendly?
Yes.
What is the pet policy including fees, restrictions and how many pets are allowed per apartment?
$50 per month and a one time pet fee of $500.
Do you offer furnished apartments?
No.
Is there reserved parking or personal garages available (include additional fees)?
Reserved parking. No additional fees.
What amenities does this property have?
Dog Park
Is there an amenity fee? If so, what does this amenity fee include? (include fee amount if applicable)
Yes, $7 per month.
Is there a guest suite here and what is the reservation process? (If so, include fee amount)
No.
How do I schedule a tour at this community?
You can schedule by calling the leasing office or through many of our website listings.
Do you offer in-person, virtual or self-guided tours?
All of the above.
How soon can I move in?
Once your background check has been completed right away.
How do I apply for an apartment?
Our website.
What are the income and credit requirements?
You have to make three times the monthly rental amount.
Do you accept co-signers or guarantors?
Yes.
What documents are required to apply?
Proof of ID and income are required.